E-commerce Customer Support Executive

E-commerce Customer Support Executive

3 vacancies
Category Production & Operations
Branch chennai 2
Skills Customer handling, email/chat support, CRM tools, problem-solving

Description

Handle customer queries via email, chat, and calls related to orders, payments, returns, and delivery issues. Ensure high customer satisfaction.

Terms and Conditions

Shift-based work may apply. Adherence to customer service guidelines is mandatory.

Requirements

Good communication skills, basic computer knowledge, willingness to work in shifts.

Skills Required

Customer handling email/chat support CRM tools problem-solving
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